Dependencies rarely stop at the edge of a PI Board. A Feature on your board may depend on work in another ART, an item that is still sitting in a backlog, a Solution-level Epic, or something that exists only in Jira or Azure DevOps.
The challenge is not simply knowing that a dependency exists. It is being able to answer, while you are planning:
What is waiting on what?
Where does the other item live?
Which team owns it?
Is it planned, still in backlog, or outside this board?
What happens further down the dependency chain?
Kendis brings those answers into one dependency experience on the PI Board.
Dependency Tracking gives you the operational view by team, sprint and location. The Dependency Grid and Team map show the cross-team picture. The Dependency Tree follows the chain across Program Boards, collections, Solution boards and Jira or Azure DevOps.
You can also create, edit and manage dependencies across those locations without leaving the PI Board.
At a glance
With PI Board Dependencies you can:
See the whole dependency picture from one PI Board, not only the links between cards already planned on it.
Separate planned, unplanned and outside-board work clearly with Planned, Backlog and Outside this Board.
See exactly where the other item lives with consistent placement tags for other Program Boards, collections, Solution boards and Jira or Azure DevOps.
Understand team-to-team dependency pressure with the Dependency Grid, Team map and selected-team views.
Follow dependency chains visually with the interactive Dependency Tree, one level at a time or across the full chain.
Work with several items in one tree, change the reading direction, filter the view and switch between Tree and List.
Create dependencies wherever the other work lives: this board, another open Program Board, a collection, or Jira / Azure DevOps.
Manage the same dependency from different views and boards without creating duplicate records.
Keep continuity across PIs through one home record that can continue onto an open board when the original PI closes.
Contents
1. Key terms
Term | What it means |
Dependency | A relation between two items, for example A is blocked by B or A depends on B. It can be a Kendis dependency, a Jira issue link or an Azure DevOps relation. |
Creator | The item the dependency was created from. On a PI board, the creator is always an item of the board you create it on. |
Receiver | The other item of the dependency. It can be on this board, on another Program Board, in a collection, or only in Jira or Azure DevOps. |
Link type | How the two items relate, for example is blocked by, blocks, Predecessor, Successor, Depends on or relates to. Jira and Azure DevOps types come from the board's link-type settings. Kendis types are Kendis-only. |
Planned | Both items are planned in a team and sprint on this board. |
Backlog | One of the items is on this board but not planned yet. |
Outside this Board | The other item is on another Program Board, in a collection, on a Solution board, or only in Jira or Azure DevOps. |
Home board | The Program Board that holds the dependency's record: its summary, status, people, dates, comments and watchers. Other boards show and edit that same record. |
Open Program Board | A Program Board that is not closed. Only open boards that were active in the last 12 months take part in cross-board views and pickers. |
Team definition | How Kendis names the team of an item that is only in Jira or Azure DevOps. See Dependency settings. |
2. Where to find it
2.1 Dependency Tracking
Open a Program Board, then select More › Dependency Tracking.
This is the main operational view for dependencies on the PI Board. It opens on the Teams tab and brings together planned, backlog and outside-board dependencies without changing the normal board-loading experience.
Cross-board details are loaded when you open Dependency Tracking, rather than when you open the PI Board itself.
2.2 Create dependency
Select + Create dependency in the top-right of Dependency Tracking, next to Dependencies Dashboard.
You can also create a dependency from the Dependency Tree. See Create a dependency.
2.3 Dependency Tree
You can open the tree from four places:
the tree icon on a feature card or story card on the board, beside the item's status,
the Tree column of a row in Dependency Tracking,
the Tree button in the header of an item's Dependencies dialog,
Focus in tree on a row of the Team dependency grid.
3. The Dependency Tracking page
The Dependency Tracking page is designed to answer three things quickly: how many dependencies need attention, which teams are involved, and where the other work lives.
From top to bottom, the page shows:
Header
Dependency Tracking, Objectives and Risks tabs.
+ Create dependency and Dependencies Dashboard.
An export icon to download the listing.
A settings icon with Dependency settings and the lost-dependencies menu.
Tabs
Tab | What it shows |
Teams | Every dependency, grouped by team. The count is the total number of dependencies. |
Backlog | Dependencies where one end is still in this board's backlog. |
Outside this Board | Dependencies whose other end is not on this board. |
Dependency Grid | The Team dependency grid and Team map. |
Hover Outside this Board to see what it covers on your board, for example the other end is on another Program Board or in Azure DevOps.
Filter bar
Group by: choose by creator or by receiver, and by team or by sprint.
Teams: all teams, or one team. Choosing one team opens the selected-team view.
All, By Epic, By Story and Not visible as Lines: narrow the list by item level. The labels use your board's own terms, for example By Feature and By Story.
Quick Filters, My Filters, Instant Filters, Search, Status, More Filters and Apply Filter: work as before.
Summary tiles
Total dependencies, Within team, Overdue, Completed, Cross-team and Reverse dependencies.
Column header
Tree, Items and Team › Iteration. The last column uses your board's sprint term.
4. Read the Teams tab
The Teams tab is the main working view during PI planning and execution. It groups dependencies by team in the order of your board's teams, followed by teams from other boards and then teams that only exist in Jira or Azure DevOps.
4.1 Group header
Each group shows:
the team name in the team's colour,
n / m completed: how many of the group's dependencies are done,
count chips for Planned, Backlog and Outside this Board.
Select the header to expand or collapse the group.
4.2 Sections inside a group
An expanded group is split into up to three sections, always in this order:
Section | Meaning |
Planned | Creator and receiver are planned in sprints on this board. Rows follow the board's sprint order. |
Backlog | The creator or receiver is still in this board's backlog. |
Outside this Board | The other end is on another Program Board, in a collection, on a Solution board, or in Jira or Azure DevOps. |
Each section has its own row with a name, a count and a one-line explanation. Sections start collapsed. Select a section to open it. Kendis remembers which sections you opened.
A group with only one kind of dependency shows no section row.
4.3 Which team a dependency is grouped under
When you group by receiving team and the receiver is not on this board, the dependency is listed under your board's team at the other end, in that team's Backlog or Outside this Board section. The row's tag still tells you where the receiver lives.
Grouping by creating team works the same way in the other direction.
5. Read a dependency card
Each dependency is shown as a card that combines the dependency record with the context of both linked items. The same card format is used across Teams, Backlog and Outside this Board so the information stays consistent as you move between views.
5.1 Card header
From left to right:
Element | What it is |
Checkbox | Selects the dependency for bulk actions. |
Key | The dependency key, for example DEP-12. A dependency created on another board shows that board's key. |
Summary | The dependency's summary, or Add summary… when it has none. |
Status | The dependency's workflow status with its colour. |
Due date | The target date. Overdue dates are red. |
Responsible | The person responsible. |
Comments | Number of comments. |
Edit and Delete | Open the edit dialog, or delete the dependency. |
A dependency whose home is another board also shows Home: PI#21, or From PI#21 (closed) when that board is closed.
5.2 Card body
The body reads top to bottom:
The first item, marked 1 or 2.
The link type and a plain sentence, for example Means 326 is blocked by 1266.
The second item.
The 1 marks the item that has to be done first: the predecessor or blocker.
For each item you see:
its key, which opens the item in Jira or Azure DevOps when it lives there,
its type icon and title,
its status,
a Team › Iteration chip for every team it is planned in, for example Team Sky › S1–S3,
a placement tag when it is not planned on this board. See the next section.
Hover a Team › Iteration chip to see the full team and sprint names. For items in Jira or Azure DevOps, the tooltip shows the full iteration path.
5.3 Reverse dependency banner
When the item that has to be done first is planned later than the item that waits on it, a red banner says so, for example:
1266 should be completed before 326, but it is planned later.
5.4 Tree icon
The tree icon at the start of the card opens the Dependency Tree for that dependency's item.
6. Where an item lives: placement tags
Placement is a core part of the dependency experience. Every item tells you where the work currently lives, and the same tags and colours are used consistently in the listing, grid and tree.
Placement | Tag | Colour |
Planned on this board | no tag | white |
On this board, not planned yet | Backlog, or This board · Backlog in the tree | amber |
On another open Program Board | Other board, with the board's name, for example PI#21 | blue |
On another board's backlog | Other board with Backlog | blue |
In a collection backlog, on no PI board | Collection, with the collection's name | green |
An epic on a Solution board, on no PI board | Solution board | magenta |
Only in Jira or Azure DevOps | Not in Kendis | purple, dashed in the tree |
Links on the tags
An Other board tag opens that Program Board in a new tab.
A team chip of another board opens that board with the team view applied.
A Collection tag opens the collection's backlog.
When an item is on several boards
The tag names the board closest to yours: a board in the same planning window first, then the nearest by dates. The other boards are shown as +N. Hover +N to see them.
Boards you do not have access to are only counted, never named, for example 2 board(s) you cannot see.
Teams of items that are not on a Kendis board
For an item that is only in Jira or Azure DevOps, Kendis shows a team when it can:
Azure DevOps: the team of this board mapped to the item's area path, else the ADO team that owns the area path.
Jira: the team from the field chosen in the team definition, or the team of this board mapped to the issue's project.
When no team is found, Kendis shows the project instead, for example Jira › GRN, with a tooltip that explains that no team on this board is mapped to it.
Live data: for an item that is only in Jira or Azure DevOps, the title and status are read live from Jira or Azure DevOps when you open the listing. Items on a Kendis board or in a collection always show their Kendis data.
7. The Backlog tab
The Backlog tab isolates dependencies where one end is still in this board's backlog.
This is especially useful during PI planning: it highlights work that other items already depend on, but which has not yet been assigned to a team and sprint.
Rows are grouped by team. An item in the backlog shows the amber Backlog tag, and the team Kendis found for it, for example Backlog › Team Sky.
An item in this board's backlog is this board's own work. It is never counted as Outside this Board.
8. The Outside this Board tab
The Outside this Board tab gives you a dedicated view of dependencies that cross the boundary of the current PI Board. It answers a simple planning question: what are we depending on that is owned or planned somewhere else?
It is organised in sections, each with a coloured bar, a count and a short description:
Section | What it contains |
Other Kendis boards | Items on other open Program Boards. One card per board, with the board's teams and its Backlog as sub-groups. |
Kendis collections | Items in a collection backlog that are on no PI board. One card per collection. |
Solution boards | Epics of a Solution board that are on no PI board. |
Not in Kendis | Items that only exist in Jira or Azure DevOps. One card per Jira or Azure DevOps, with the teams as sub-groups. |
Identifying | Items whose location is still being looked up. This section empties itself once the look-up finishes. |
Sub-groups start collapsed. The checkbox on a card selects all of its rows.
Dependencies created on other boards
If another Program Board created a dependency towards an item on your board, it also appears here, with that board as its home.
9. Group, filter and focus on a team
9.1 Group by
Open Group by to choose:
By Receiver or By Creator,
Team or Sprint.
The pill shows your current choice, for example By Receiver · Team.
9.2 Teams
Use Teams to show all teams or one team. Choosing one team filters the listing and opens the selected-team view.
9.3 Item level
Use All, By Epic, By Story or Not visible as Lines. Each option shows its count.
Not visible as Lines lists the dependencies the board cannot draw as a line, for example because neither end is planned on a card of this board.
9.4 Search, filters and sorting
Search matches keys and titles, including the live titles of items that are only in Jira or Azure DevOps.
Sorting by due date keeps the sections in place and sorts the rows inside each section.
9.5 Collapse all
Collapse all closes every group.
10. The selected-team view
Selecting one team turns Dependency Tracking into a focused team view. A summary appears above the listing so the team can see what it depends on, who depends on it, and where attention is needed.
We Depend On and Teams Depend On Us
Each card lists the teams of this board first, by count. Below them, one Outside this Board row shows the total and a short summary, for example Other Kendis boards 3, Not in Kendis 1.
Expand the row to see one line per team outside this board. Each line shows the board as a coloured pill, which opens that board, followed by the team.
Select any count to filter the listing to those dependencies.
Requires Attention
Outside this Board counts every dependency of the team whose other end is not on this board. Select it to filter the listing.
Dependencies to this board's backlog are counted under With Unplanned Items, never twice.
Iteration matrix
The matrix lists this board's teams, then a collapsible Outside this Board row with its total.
Teams outside the board have no sprint cells, because their sprints are not this board's sprints.
Kendis remembers whether you expanded the Outside this Board rows on this board.
11. The Team dependency grid and Team map
Open the Dependency Grid tab when you want to move from individual dependency records to the overall pattern between teams.
11.1 The grid
The grid shows the number of dependencies between each pair of teams, making the strongest cross-team dependency relationships easy to spot.
Rows are receiving teams: the teams whose items wait.
Columns are providing teams: the teams whose items have to be done first.
It uses the same filters as the listing.
Two pickers above the grid choose the columns:
Picker | What it offers |
Board teams | This board's teams and Board backlog. All are selected by default. |
Teams outside this Board | Teams of other Program Boards, collections, Solution boards and Jira or Azure DevOps. None are selected by default. |
Each picker has a search box, Select all and None.
Columns are grouped under This board and Outside this Board. Cells involving a team outside this board use a blue scale. Other cells use a green scale. The darker the cell, the more dependencies.
11.2 Open the dependencies behind a cell
Select a cell to open its dependencies. They are shown with the same cards as the listing, so you can edit, delete, comment or open the tree from there.
11.3 Team map
Switch from Grid to Team map to see the same team-to-team dependency picture as a diagram.
Each team is a box with its outgoing and incoming counts.
Arrows go from the receiving team to the providing team. Thicker arrows mean more dependencies.
Select an arrow or a team to list its dependencies.
Use Fit to screen and Full screen for large boards.
12. Open the Dependency Tree
The Dependency Tree is the end-to-end view of the dependency network. Starting from one or more items, it follows their dependencies across every open Program Board you can access, collections and Jira or Azure DevOps.
12.1 Ways to open it
From | What it draws |
Tree icon on a feature card | The feature and the stories under that card, each as a starting point. |
Tree icon on a story card | The story. |
Tree column in Dependency Tracking | The row's item. |
Tree button in an item's Dependencies dialog | The dialog's item. The dialog is still there when you close the tree. |
Focus in tree in the grid | The two items of that dependency. |
The tree opens over the board. Press Esc or select × to close it.
12.2 Share a tree
While a tree is open, the page URL includes the items it was opened on. Copy the URL to share the same tree. Reloading the page reopens it.
13. Read and explore the tree
13.1 Cards
Each card shows an item's key, type, title, status, team and sprint.
The key opens the item in Jira or Azure DevOps when it lives there.
The card colour and top band show where the item lives, using the placement tags. A legend lists the placements present.
Also on PI18, PI22 +3 more tells you which other boards hold the same item. Hover the line to see every board, each with a link.
Items on this board show no board chip.
13.2 Lines and arrows
Each line is one dependency. The arrow points along the reading direction, and the label names the relation, for example is blocked by or Predecessor.
A cross-team dependency is marked as such.
relates to links have no arrow, because they have no direction.
Select a line to edit the dependency. Right-click it for more actions.
The line menu shows where the record lives, for example Home: PI#21.
13.3 Expand level by level
The tree opens one level deep.
A +N on the left or right of a card means N more items are linked on that side. Select it to draw them, and select it again to collapse them.
No marker on a side means everything on that side is already drawn.
A green + means that side has no dependencies yet. Select it to create one with that card as the creator. It only appears on items of this board.
Use DEPTH to draw 1, 2 or 3 levels at once, or All. All stops at 6 levels. A very large tree stops at 600 items and says limit reached. Focus a card further out to continue from there.
13.4 Focus and navigate
Double-click a card, or use Make focus, to center the tree on it.
Previous focus takes you back.
Incoming, Outgoing and Both show only one side of the focused item.
Expand full chain draws the whole chain of a card.
13.5 Several items in one tree
Select Items in the tree header, search this board's planned and backlog items, tick the ones you want and select Draw tree (n). The picker opens with the current items already ticked, so you can add one more.
13.6 Direction
Open Direction to choose how the tree reads:
Option | Reads as |
Blocked item first | This item depends on that one. Blockers and predecessors sit on the right. |
Blocking item first | The flow of work: do this first, then that. Blockers and predecessors sit on the left. |
The tree starts on the option that matches your board's line-arrow setting, marked Board setting. Your own choice is remembered for you on this board. Picking the board's option again clears it.
13.7 Filters and layout
LINK TYPES shows or hides each link type. The types come from your Jira or Azure DevOps link settings.
Sprint and Team filters hide cards outside the filter. The focused item is never hidden. The filters use your board's own terms, for example All Iterations.
Search tree… finds a card by key or title.
Horizontal, Vertical, Fit and Show link labels on the lines change the layout.
14. The tree's list view
Switch from Tree to List when you want the same dependency network in a compact, review-friendly table rather than a diagram.
Each row shows:
Column | What it shows |
Item | Key, title and the item's status. |
Team › Iteration | The team and sprint chip, or the placement tag when the item is not planned on this board. Cross-team dependencies are tagged. |
Summary | The dependency key and summary, when it has them. |
Dependency status | The dependency's workflow status. |
Target date | Overdue dates are red. |
Responsible | The person responsible. |
⋯ | Edit dependency, Remove dependency and Focus in tree. |
The tiles at the top count Blocked by, Blocks, Cross-team and Open. Rows are ordered by target date. A relates to link stored from both ends is shown once.
Double-click a row to edit the dependency.
15. Create a dependency
15.1 Where to start
+ Create dependency in Dependency Tracking.
Create dependency in the tree header or on a card's menu in the tree.
A green + on a tree card, which fills in that card as the creator.
The dialog opens on two slots: Choose the creator item and Choose target item. Select a slot to open the item picker. Nothing opens on its own.
15.2 Choose the creator
The creator must always be an item of the PI Board you are currently working on:
Any team: items planned in a team and sprint.
Backlog: items in this board's backlog.
Creator in the backlog: the board draws Kendis dependencies only between planned items. A backlog creator therefore needs a Jira or Azure DevOps link type. With a Kendis-only link type, the dialog explains why and Save stays disabled.
15.3 Choose the receivers
The receiver picker has three sources:
Source | What you can pick |
Program Boards | Items on any open Program Board you can access, this board first. Filter by team or Backlog, and by item type using each board's own terms, for example All · Epics · Stories. An item that is also on this board says Also on this board. |
Collections | Items of collections on the same Jira or Azure DevOps account as this board. |
Jira / ADO | Search this board's Jira or Azure DevOps by key or text. Items already on a Program Board show their board, team and sprint. Items on no board are marked Only in Jira or Only in Azure DevOps. |
Search accepts a key, for example ABC-123 or 1042, or words from the title. Results are paged.
You can pick several receivers. Each becomes its own dependency, with the same link type and fields.
15.4 Link type and fields
Link type defaults to the type your board reads first. On Azure DevOps boards this is usually Predecessor.
Only the link types selected in your board settings are offered. Jira and Azure DevOps types are marked as such.
Summary (up to 200 characters), Description, Status, Responsible, Reporter, Raised on and Target resolution are optional.
Swap exchanges creator and receiver. It works when the receiver is an item of this board.
15.5 What happens when you save
Receiver | Result |
On this board | A dependency on this board. With a Jira or Azure DevOps link type and dependency sync on, the link is also created in Jira or Azure DevOps. |
On another Program Board, same Jira or Azure DevOps account | The dependency is created, and the link is created in Jira or Azure DevOps with a Jira or ADO link type. Both boards show it. |
On another Program Board, different account | A Kendis dependency only. Nothing is written to Jira or Azure DevOps. |
In a collection | Linked as that item. If it is on a Program Board, it links as that board's item. |
Only in Jira or Azure DevOps | The link is created in Jira or Azure DevOps. This needs a Jira or ADO link type. |
The dependency appears on the board and in the listing straight away. When you create it from the tree, the tree stays open and shows the new link.
15.6 What is refused
The same creator and receiver.
A dependency that already exists with the same type and direction.
A Jira or Azure DevOps link type for a Kendis-only item.
A link type that is not selected in the board settings.
Any change on a closed board, or by a user without edit rights.
16. Edit, delete, comment and watch
16.1 Edit
Select Edit on a card, a line in the tree, a row in the tree's list or a dependency in the grid.
The edit dialog shows both items, the link type and all fields. The link type is locked once the link exists in Jira or Azure DevOps.
When you edit from the tree, the dialog opens over the tree and the tree stays open afterwards.
16.2 Delete
Select Delete from the card, the tree or the dialog. Kendis asks you to confirm.
For a dependency that also exists in Jira or Azure DevOps, tick Also delete the link in Jira or in Azure DevOps to remove it there too. Without the tick, the Jira or Azure DevOps link stays.
A dependency whose home is another board is deleted on that board.
16.3 Conversations and watchers
The edit dialog has Conversations and Watched by tabs for stored dependencies. Add, edit and remove comments, and add or remove watchers. The comment count on the card updates straight away.
17. Dependencies across Program Boards
17.1 One record, one home
Cross-board dependencies still have one shared record. That record lives on its home board, while every other board that lists the dependency reads and edits the same summary, status, people, dates and comments.
The card and the tree show the home, for example Home: PI#21.
17.2 Edit a dependency from another board
You can edit a dependency from any board that lists it. The save goes to the home board, with the home board's statuses and edit rights. Deleting is done on the home board.
17.3 When the home board closes
When a home board closes, its record is preserved as history and is no longer changed.
The first time someone saves the dependency from an open board, Kendis continues it there as a new live record. The dialog tells you before you save, for example Saving continues this dependency on PI#22. The record on PI#21 stays as it was. The Jira or Azure DevOps link is kept as it is.
17.4 Change home
When the dependency's item is on several open boards, Change home in the edit dialog moves the record to another of those boards.
17.5 Links that came from Jira or Azure DevOps
A Jira or Azure DevOps link synced to the board does not have a Kendis record until someone edits it. The first edit, from any open board you can edit, stores the record on that board, which becomes its home. The dialog explains this, for example This Jira link has no Kendis record yet. Saving stores it on PI#22, which becomes its home. Nothing is sent to Jira or Azure DevOps.
18. Dependency settings
Open the settings icon in Dependency Tracking and select Dependency settings. The same settings are also in Edit Board Settings › Additional Settings.
Setting | What it does |
Enable Jira Dependency and Select Link Types | Which Jira or Azure DevOps link types the board uses for dependencies. A type used for parent-child links on the board is marked Parent-child and cannot be selected. Changing the types resyncs the board with Jira. |
Hide Kendis Dependency Link Types | Offers only Jira or Azure DevOps types. |
Auto update of dependency status | Reopens dependencies when a parent or child item is reopened. |
Team of dependencies outside this Board | The team definition. |
Team definition
This setting decides how the team of an item that is only in Jira or Azure DevOps is shown in the Outside this Board tab, the grid and the tree.
Azure DevOps: always the ADO team that owns the item's area path. There is nothing to choose.
Jira: choose Jira Team field, a Custom field or Jira project. The custom-field picker is searchable and offers only fields that can hold a team: team, select, radio, cascading select, checkbox, multi-select, label and group fields.
The setting applies to every Program Board on the same Jira account. Only company administrators can change it. Everyone else sees it read-only.
19. Permissions
Action | Who can do it |
Open Dependency Tracking, the grid and the tree | Anyone who can open the Program Board. |
See another board's name, teams and items | Only users who can see that board's collection. Other users see the board counted, never named. |
Create, edit and delete dependencies | Users with edit rights on the Program Board's collection, on a board that is not locked or closed. Guests cannot. |
Edit a dependency whose home is another board | Users with edit rights on the home board. |
Change the team definition | Company administrators. |
Users without edit rights do not see + Create dependency, the green + on tree cards, or Edit and Delete.
20. Limits and good to know
Cross-board views and pickers include open Program Boards active in the last 12 months. Closed boards and older boards are not offered.
The tree draws up to 6 levels and 600 items.
Dependency summaries can contain up to 200 characters.
A creator must be an item of the board you create the dependency on.
Items that are only in Jira or Azure DevOps show live titles and statuses. If Jira or Azure DevOps cannot be reached, the row says Live details unavailable with a Retry link.
A synced Jira or Azure DevOps link of this board that has no Kendis record is deleted through the board's own dependency dialog, because the delete also needs Jira or Azure DevOps.
The Solution board and other pages that show dependencies keep their existing layout.
21. Troubleshooting
Symptom | Why it happens | What to do |
+ Create dependency, Edit or Delete is missing | You do not have edit rights on the board, or the board is locked or closed. | Ask your Kendis administrator to review your role. |
A board is missing from the receiver picker | It is closed, it was not active in the last 12 months, or you cannot see its collection. | Check the board's status and your access. |
An item shows Other board with no name | The item is on a board in a collection you cannot see. | Ask for access to that collection if you need the details. |
The Outside this Board count shows … for a moment | Kendis is looking up where the other ends live. | Wait a moment. The count settles once the look-up finishes. |
A banner says the teams outside this Board could not be identified | The look-up failed, for example because of a network issue. | Select Retry in the banner. |
A row says Live details unavailable | Jira or Azure DevOps could not be reached for that item, or the item was deleted there. | Select Retry. Check the item in Jira or Azure DevOps. |
An item only in Jira shows a project instead of a team, for example Jira › GRN | No team on this board is mapped to that project, and the team definition gives no team. | Map the project to a team in the board settings, or choose another team definition. |
Save is disabled with a backlog creator | Backlog items need a Jira or Azure DevOps link type. | Choose a Jira or ADO link type, or plan the item in a team first. |
already has this dependency from the sender | The same dependency already exists. | Edit the existing dependency instead. |
The status picker says the board has no dependency statuses | The board's dependency workflow has no statuses. | Add statuses in the board settings. |
A dependency shows From PI#21 (closed) | Its home board is closed. | Edit it from your board to continue it there. |
The tree says limit reached | The tree stops at 600 items. | Focus a card further out to continue from there. |
The tree shows a dependency your listing does not show | The relation lives on another open board where the same item sits. It is labelled with its home. | No action needed. Edit it from the tree if required. |
A practical way to use PI Board Dependencies
A useful dependency review should move from visibility to ownership to action.
During PI planning
Start with the Teams tab. Review dependencies team by team and confirm that the planned ones make sense.
Check Backlog next. These are dependencies where work is already needed, but one end is still unplanned on this PI Board.
Review Outside this Board. Identify dependencies owned by other Program Boards, collections, Solution boards or teams in Jira / Azure DevOps.
Open the Dependency Grid. Look for the strongest team-to-team dependency concentrations and make sure the teams involved have spoken.
Use the Dependency Tree for critical Features. Follow the chain beyond the first link and look for reverse dependencies or hidden upstream work.
Create anything that is missing. Use + Create dependency and link to the real item wherever it lives.
During the PI
Keep the dependency record current from the view you are already using: the listing, grid or tree. Update ownership, target dates, status and comments as the situation changes.
The key idea is continuity: the dependency stays connected even when the work crosses boards, teams and planning cycles.

















