In this article, we will explain, how to verify if it the webhook is configured and working properly for your Kendis Enterprise setup (Self-hosted). 

Test Webhook Utility

  • Go to settings on the left green bar and select  "ALM Connections"
  • At the top right corner, there is button "Test Webhook"
  • Click on this and you will a window appearing to show the events that Kendis is receiving for webhook.

How to Test

Now make changes in Jira to ensure that a fresh webhook event at Jira is triggered.

  • Go to Jira and make an edit, e.g., change the title of your Epic or change status of a story.
  • Now check at Kendis webhook utility if some event appeared or not.
  • If you don't see anything, then only possible cases are
  • Network traffic from Jira to Kendis for this webhook call is not allowed
  • URL configured at Jira for Kendis (that you got from ALM connection screen) has some typo while pasting etc.
  • Events at Jira webhook for Kendis is not configured properly.
  • Check this article to make sure your webhook at Jira is configured properly
    https://help.kendis.io/en/articles/2280051-manually-create-webhook-in-jira

Webhook Test for Kendis Cloud

In case of Kendis cloud, checking the webhook is straight forward and steps are explained in this article https://help.kendis.io/en/articles/2280051-manually-create-webhook-in-jira

Did this answer your question?