In this article, we will explain, how to verify if it the webhook is configured and working properly for your Kendis Enterprise setup (Self-hosted).
Test Webhook Utility
- Go to settings on the left green bar and select "ALM Connections"
- At the top right corner, there is button "Test Webhook"
- Click on this and you will a window appearing to show the events that Kendis is receiving for webhook.
How to Test
Now make changes in Jira to ensure that a fresh webhook event at Jira is triggered.
- Go to Jira and make an edit, e.g., change the title of your Epic or change status of a story.
- Now check at Kendis webhook utility if some event appeared or not.
- If you don't see anything, then only possible cases are
- Network traffic from Jira to Kendis for this webhook call is not allowed
- URL configured at Jira for Kendis (that you got from ALM connection screen) has some typo while pasting etc.
- Events at Jira webhook for Kendis is not configured properly.
- Check this article to make sure your webhook at Jira is configured properly
https://help.kendis.io/en/articles/2280051-manually-create-webhook-in-jira
Webhook Test for Kendis Cloud
In case of Kendis cloud, checking the webhook is straight forward and steps are explained in this article https://help.kendis.io/en/articles/2280051-manually-create-webhook-in-jira