Follow these instructions if your backup is not working or you would like to take the backup manually

1. Go inside the container

> docker exec -it <container_id> /bin/bash

2. Once inside the container, please run the following command

>sh /opt/backup.sh

3. Once the command ran successfully you will see a new backup file is created in the folder /var/lib/kendis-backup/data

Further Support

In case you are facing some issue, e.g., your hosting doesn't have enough disk space or other issues and unable to resolve it then share the screenshot and other details with our support team and email to support@kendis.io

Relevant Article

https://help.kendis.io/en/articles/3397390-backup-and-restore-options


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